We have prepared a list of the most frequently asked questions and answers for you, or you can sent your question to firstname.lastname@example.org.
How do I sign up for a race?
First you need to create an account at sportid.cz and then you can sign up for the race. If you have already completed a race with us and you enter the same data, you will receive a confirmation email and you can find your recorded results in a system. After logging into SportID, you can continue to sign up for one of the races.
How do I register more racers at once to get a discount?
Finish the order at sportid.cz and click on "Add another racer" during the last step. He must have an active account in the SportID system. You and every racer you add will pay smaller starting fee. Then go to the payment and you will get a discount.
I received a payment reminder for my starting fee, but I made the payment. Where is the error?
It's possible that you did not specify a variable symbol and the payment did not match the order. Send us a copy of the payment to email@example.com and we will fix it. After we receive the entry fee, you will get a confirmation email.
Is the starting fee refundable?
Unfortunately, no, but we can offer you the option of transferring your starting fee to another race. There is a fee of 100 CZK for it. If it is only two weeks before the race, then 200 CZK.
Can I transfer my registration to another person?
Yes, for a fee of 4,5 € two weeks before the race for 9 €. Send us the original order with information about the new runner (name, date of birth, e-mail, telephone and race track) to firstname.lastname@example.org.
Can I change the length of the route?
Yes. If you will do it at least 2 weeks before the race, it is for free, if you will do it later, there is a fee of 100 CZK. Send us the original order with information what distance you want to run at email@example.com.
Is it possible to register on spot?
Yes, but only if the race is not sold out in advance. On-line registrations are however at a discounted price.
What is a Tandem Team?
Make a man-woman team in any mutual relationship and decide which one of you will run longer and which one shorter. The pair with the lowest sum of times wins. But don´t worry about your time, the competitors in the Tandem Team Competition are also evaluated in the individual race.
What is Slow motion team?
With Slow Motion teams, your task is to form the most numerous group. The goal is to get the sum of achieved times as high as possible. It is not necessary to run the race as slow as possible, the number of members in a team usually makes the difference. The advantage is that the number of team members is not limited.
How do I register a Tandem or SlowMotion team?
First, each member of the team must register and pay the starting fee at sportid.cz. Then go to the “My applications” bookmark and create your Tandem/SlowMotion team and invite your friends. You can accept the invitation in the same place. Tandem or SlowMotion team may be open (without confirmation) or closed (on request).
What is the content of the starting package?
- Your number with measuring chip
- Refreshment on the track and at the finish (Enervit ion drink and energy tablets, water, fruit)
- Target time SMS
- Official time, net time and lap time
- Photographs and diploma to download for free
- Participating wooden medal
- Gift bag from partners
Do we get a medal at the finish?
Yes, there will be medal ready for you.
What will be available at refreshment stations on adult tracks?
Water, ion drink and energy tablets from Enervit and fruit.